The conditions of return

Return the goods of good quality to the store (or exchange it for another similar one) according to the Law of Ukraine "On Consumer Protection" ( ):

Article 9. Consumer rights when purchasing goods of good quality
1. The consumer has the right to exchange non-food goods of good quality for the same from the seller from whom he purchased, if the goods did not satisfy him in form, size, style, color, size or for other reasons he could not be used for his intended purpose.

Good quality goods are exchanged if it has not been used and if its presentation,
consumer properties, seals, labels, as well as a payment document issued to the consumer together with the goods sold are saved.

The list of goods not subject to exchange and return is approved by the Cabinet of Ministers of Ukraine (Resolution of the Cabinet of Ministers of March 19, 1994 No. 172). These products include:
Groceries (coffee, tea, syrups)

If you have any questions, please call 0 (800) 75-33-22 or send a request to email.

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